Gun-Alice Schiller, Relative

WHAT DO YOU THINK IS IMPORTANT IN A CARE ENVIRONMENT?

I was so happy the first time I walked into my partner's retirement home. It smells so nice. It's bright, clean and fresh, tidy and in good order. I think that's really important for overall well-being. Such simple things as dusting each person's room every day make a big difference. It's a beautifully furnished and orderly environment that shows that he matters. I can feel that he likes it here!

HOW IMPORTANT IS IT THAT YOU YOURSELF FEEL WELCOME?

I feel extremely welcome, and I take part in various activities. But there doesn't always need to be something happening. Sometimes it's enough just to be here. It can be just as wonderful to enjoy the view from the glazed balcony next to the common room or to sit down on the terrace for a while. Being close to nature and greenery is something we both appreciate.

WHAT IS A HEALING SPACE FOR YOU?

My partner has always been a stickler for details, and in his retirement home the staff realise it's still important to him to have a well-ironed shirt. If you can have what you're used to, to the greatest possible extent, I think that can have a healing effect.

HOW WOULD YOU WANT THINGS TO BE IF YOU CAN'T MANAGE BY YOURSELF ANY MORE?

I want to have a fresh, clean home that smells good, with cosy furnishings and good food!